Lexpert Automotive – Toyota and Lexus Experts
You might catch him working late on a Friday night, but never on the weekends, that’s family time for Lexpert Automotive Owner/Operator Shariff Hassan. When he’s not taking care of customers, he’s spending time with his wife and kids (ages six and three.)
The Connecticut native says he “kinda fell into the automotive industry” about 15 years ago. Last month (February) Hassan celebrated his four-year anniversary as an independent repair shop, focusing on Lexus and Toyota vehicles.
It’s rare to find a repair shop with this kind of concentration according to the business owner who says, “Most of the time it’s general service and repair, and some shops specialize in German makes, but it’s rare to see Japanese and these makes in particular.”
When an automotive shop specializes in a specific brand, Hassan says, “You become true experts, we really know these cars inside and out.”
His employees are all factory trained and paid a salary rather than a commission, one of several reasons why customers’ bills tend to be lower than those at many places.
Talk to any team member and they will tell you Hassan has created a great environment to work; one they enjoy going to every day.
You’l l hear similar praises f rom customers. Hassan says an older gentleman was recently moved to tears when thanking him for the fair treatment and honest service he received here.
What Hassan enjoys most about Lexpert and keeps him going day in and day out is “Pleasing people…we go out of our way to make sure people are happy.”